Terms and conditions

1) Definitions

The expression "online sales contract" means the purchase and sale contract relating to the supplier material movable property, stipulated between these and the buyer as part of a remote sale system through telematic tools, organized by the supplier.
The expression "buyer" means the consumer natural person who makes the purchase, referred to in this contract, for purposes not referable to the commercial or professional activity that may be carried out.
The expression "supplier" means the person who performs the sale of the assets subject to this contract. 

2) Identification and obligations of the parties
Supplier:
The assets subject to these General Conditions are for sale by the Harris Shoes 1913 s.r.l. based in via G.falcone, 4 registered at the Florence Chamber of Commerce at n.417063 of the Business Register, Tax Code and VAT number no. 04098090485

Buyer:
It expressly declares to make the purchase for purposes unrelated to the commercial or professional activity exercised and undertakes not to trade what purchased. 

3) Object and conclusion of the contract
With this contract, respectively, the supplier sells and the buyer acquires remotely through electronic tools only the material movable goods indicated and offered for sale on this site.
The contract between the supplier and the buyer ends exclusively through the Internet by accessing the buyer to the address of this site, where, following the procedures indicated, the buyer will formalize the proposal for the purchase of the goods offered for sale.
The purchase contract ends by an irrevocable order by the buyer with the compilation and online sending of the order form, which will be displayed on the order summary web page, printable, in which the details of the deleted and ordination are reported, the price of the goods purchased and the shipping costs, the methods and terms of payment, the address where the asset will be delivered. When the supplier receives from the buyer, the ordination will send an e-mail of confirmation and/or display of a web page of confirmation and summary of the order, printable, in which the data entered by the buyer in the order form are also reported. The contract is considered perfected and effective between the parties only with the execution of the order and the issue of the relative invoice, having the possibility the supplier, up to that moment, to refuse the order. The sales invoice will be issued by the Harris Shoes 1913 s.r.l. in paper form and inserted inside the package containing the products ordered. 

4) Payment and reimbursement methods
The supplier only accepts the advance payment of the products ordered by the main credit cards (Mastercard and Visa circuits) and Paypal. The credit card data are managed directly by IW Bank or other banks, specialized in the management of online payments; Paypal data are managed directly by PayPal. The information is encrypted through the use of the latest generation encryption systems that prevent the use by third parties and are sent directly to the bank. The supplier reserves the right to request the banking institution of the genuine verification card on the ownership of the card itself or to PayPal in case of problems. At the end of this verification, in the event of a positive outcome, the procedure will proceed to reach the conclusion of the contract and the delivery of the order made, if there are no further impediment elements. Any reimbursement to the buyer, if he is entitled to it, will be credited by the payment by payment by credit card or paypal, at the latest within 30 days. from the date on which the supplier became aware of the cause that generates the right to reimbursement. 
In case of return of products purchased on sale, the possibility of reimbursement is not provided, but a equal amount will be issued to be spent on the site for future orders.

 

5) Times and methods of delivery
The Supplier will deliver the products ordered through the Italian Couriers, Fedex, UPS, DHL, GLS Executive, SDA, BRT. The times of the invasion of the order may vary, from the same day of the order to a maximum of 14 working days, within which the invoice will be issued and consequently accepted the order, starting with the execution of the same. In the event that the supplier is not able to make the shipment within this term, timely notice will be given by e-mail to the buyer, with indication of the term within which the evasion of the order will take place. Delivery times may vary according to the country of destination and other factors not directly controllable by the supplier and not attributable to it. 

6) Shipping and delivery costs
The supplier sends with the DDP (Delivery Duty Paid) formula in the CE countries, therefore in these destinations the goods will arrive directly at the delivery site indicated without having to pay further sums compared to what has already been paid at the time of the formulation of the sending of the order. For all other countries, the DDU (Delivery Duty UNPAID) formula is used, therefore the courier could present itself with a separate invoice with which it requires the payment of the duties and taxes requested by local authorities. To the buyer who resides in a country not part of the EC it is advisable to inquire about local taxes and duties, before placing an order to the supplier. 

7) Supplier goods and responsibility insurance
The supplier ensures products against theft and accidental damage from the moment of delivery to the courier until the moment they reach the destination. The supplier, therefore, is not required to replace, nor to credit tampered material, damaged or lost during transport. 

8) prices
All sales prices of the products on display and indicated within this website are expressed in euros (€) and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code, include VAT and any other tax for what concerns delivery within the territories of a CE country. For deliveries in Extra CE countries, as specified in point 6), the courier may require the buyer with further amounts for local taxes and duties. The shipping costs will be indicated and calculated in the purchase procedure before the order of the order by the buyer and also contained on the web page of the order made. The prices indicated at each of the goods offered to the public are valid until the order is forwarded and indicated on the order summary web page. Therefore, the prices and conditions may be varied by the supplier at any time and for the buyer, what appears on the order summary web page will be faithful. 

9) Availability of products
The supplier ensures through the electronic system used the processing and evasion of orders without delay. If an order should exceed the quantity existing in the warehouse, the supplier, by e-mail, will communicate the waiting times to obtain the chosen asset, asking whether it intends to confirm the order or not in this case will be refunded. The supplier's IT system confirms the order registration of the order in the shortest possible time by submitting the User a confirmation by e -mail, which does not produce any legal obligation, since it is a simple summary of the order. 

10) Liability limitations
The supplier assumes no responsibility for disservices attributable due to force majeure, if it does not manage to execute the order in the times provided for in the contract. The supplier cannot be held responsible for the buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside the control of his own or his sub-protectors. The supplier will also not be responsible for damages, losses and costs suffered by the buyer following the failure to carry out the contract for reasons not attributable to him, having the buyer entitled only to the full restitution of the price paid. The supplier assumes no responsibility for the possible fraudulent and illegal use that can be made by third parties, credit cards, upon payment of the products purchased, if it shows that he has adopted all the ordinary possible precautions of the moment and based on ordinary diligence. 

11) Responsibility from defect, proof of damage and compensable damages: the supplier's obligations
The supplier cannot be held responsible for the consequences derived from a defective product if the defect is due to the compliance of the product, to a imperative legal rule or to a binding measure, or if the state of scientific and technical knowledge, at the time the manufacturer has put the product into circulation, did not yet allow to consider the product as a defective. No compensation will be due if the injured party has been aware of the defect of the product and the danger that derived from it and nevertheless it has voluntarily exposed there. In any case, the injured party will have to prove the defect, damage and causal connection between defect and damage. The injured party may ask for compensation for damages caused by death or personal injuries or by the destruction or deterioration of something different from the defective product, provided that they normally intended for use or private consumption and thus mainly used by the injured party. The damage to things referred to in art. 123 of the Consumer Code will, however, be compensated only to the extent that exceeds the sum of three hundred and eighty -seven euros (€ 387). 

12) Guarantees and methods of assistance
The supplier responds for any vice or defect ascertained of the product and attributable to him on condition that this defect or defect was reported by registered letter with return receipt A.R. at the address Harris Shoes 1913 s.r.l. Via G. Falcone, 4 Fucecchio (FI) or transmitted via fax to n. +39 0571242726, or sent by e-mail to the address e-commerce@calzoleriaharris.it within eight days from delivery. The complaint is not necessary if the seller recognized the existence of the defect or hid it.

Crocodrillo products

  1. Uniqueness of the scales: The crocodile or alligator scales are irregular and unique in every specimen. 

    This makes each product made with this absolutely unique skin.

  2. Value and authenticity: The irregularity and diversity of scales are not a defect, but a distinctive sign of authenticity and value. 

    The products made of true crocodile leather are distinguished precisely due to these characteristics.

  3. Variation in the form of scales: The shape of the scales varies from more round to more square, depending on the part of the skin used. 

    This depends on the specific area of ​​the animal body on which the skin was taken.

  4. Complete use of the animal: Unlike more uniform leathers such as calfskin, in the processing of crocodile skin we tend to use 

    every part of the animal. This translates into a variety of textures and patterns depending on the area of ​​the body used.

  5. Differences between products: Each crocodile leather product can present differences due to the unique nature of the skin. 

    This means that every pair of shoes, bag or accessory will be unique in its kind.

13) obligations of the buyer
The buyer undertakes to pay the price of the property purchased in the times and ways indicated by the contract. The buyer undertakes, once the online purchase procedure has been completed, to print and reservation the web page that reports the order data. The information contained in this contract was, moreover, already viewed and accepted by the buyer, who gives note, as at the time of the finalization of the order, a postponement to this web page is shown. 

14) Right of withdrawal
The customer will be able to withdraw from the conditions and therefore from the purchase contract for any reason, without the need to add reasons and without any penalty, within 14 (fourteen) days from the date of receipt of the products. To exercise the right of withdrawal, we kindly ask you to contact the customer service first at the e-mail e-commerce@calzoleriaharris.it. You will receive the authorization to proceed with the return and all the necessary instructions.
The gearbox or made is accepted only if the goods are returned integral, complete with all its parts and in the original packaging (envelopes and packs), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without there being signs of usury or dirt.

Shoes shipped only in their box without further external packaging will not be accepted.

The only expenses due by the buyer for the exercise of the right of withdrawal pursuant to this article are the direct costs of returning to the supplier. To this end, it should be noted that the fine leather products delivered outside the European territory can only be returned if accompanied by the '' Cites' certificate issued by the competent body. To the buyer who must return this type of goods it is advisable to consult the competent bodies before shipping. The goods not regularly returned to customs will be refused and not reimbursed. The supplier will reimburse the amount due to the buyer following the withdrawal within 30 (thirty) days from the receipt of the communication of withdrawal on condition that within this term the goods have been returned in the original conditions and not worn.
In case of return of products purchased on sale, the possibility of reimbursement is not provided, but a equal amount will be issued to be spent on the site for future orders.

 

15) Merce change
The supplier also grants the buyer the right to change the goods for size or for possible defects always within the same article. If for some reason you are not satisfied with the product you have purchased you can ask for a change or make a product available within 14 working days from the date of receipt of the package.
We kindly ask you to contact customer service first at the e-mail e-commerce@calzoleriaharris.it.
You will receive the authorization to proceed with the gearbox or made and all the necessary instructions.

 

The supplier reserves the right to request photographic tests before authorizing returns or changes for products that are lacking defective. In the event that the supplier are defective, the expenses necessary to bring the products to your warehouses will also be accepted. The gearbox or made is accepted only if the article is in the same conditions in which it has been received, therefore it must be perfectly intact, it must not be used, washed or modified. The guarantee applies to all products.
Shoes shipped only in their box without further external packaging will not be accepted. The buyer will take care to ensure the transport of the goods made per change; In the lack, in the event of theft or loss, the goods will not be refunded. We do not accept renders of items on sale or custom -made items. 
We remind you that transport costs are borne by the buyer. We recommend the use of a traceable service (therefore recommended, the Celere 3 of Poste Italiane or the express courier service) as the responsibility for delivery is borne by the sender.
After the Harris Shoes 1913 company has received the package and verified that all the requirements have been respected, you will receive the replacement article or the refund in the case of return.
IMPORTANT!! Enter the tax receipt inside the box

 

16) Protection of confidentiality and processing of the buyer's data
The supplier protects the privacy of its buyers and guarantees that the processing of data complies with the provisions of the privacy legislation referred to in Legislative Decree 30 June 2003, n. 196 The requested service (art. 24, paragraph 1, letter b, Legislative Decree no. 196/2003). The supplier undertakes to deal with confidentiality the data and information transmitted by the buyer to not reveal it to unauthorized people, nor to use it for purposes other than those for whom they have been collected or transmit them to third parties. These data may only be exhibited at the request of the judicial authority or of other authorized authorities by authorized law. Personal data will be communicated, after signing a commitment of confidentiality of the data, only to subjects delegated to the performance of the activities necessary for the execution of the contract entered into and communicated exclusively in the context of this purpose. The buyer enjoys the rights referred to in art. 7 of Legislative Decree 196/03, that is, of the right to obtain: a) the update, rectification or, when it has an interest, the integration of the data; b) the cancellation, the transformation into anonymous form or the blocking of data processed in violation of the law, including those of which retention is not necessary in relation to the purposes for which the data were collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except for the case in which this fulfillment proves to be impossible or involves a use of means manifestly disproportionate to the protected law. The interested party also has the right to oppose, in whole or in part: i) for legitimate reasons to the processing of personal data concerning him, even if relevant to the purpose of the collection; ii) the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication. The communication of their personal data by the buyer is a necessary condition for the correct and timely execution of this contract. Different, it cannot be given to the demand of the buyer himself. In any case, the acquired data will be stored for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently treated. However, their removal will take place safely. The owner of the collection and processing of personal data, is the supplier, to whom the buyer will be able to direct at the company headquarters, in Fucecchio (FI) in via G Falcone 4, every request. Everything to be received at the mail address (also electronic, at the address e-commerce@calzoleriaharris.it) of the Center (requests, suggestions, ideas, information, materials, etc.) will not be considered information or confidentiality data, will not have to violate the rights of others and will have to contain valid information, not read from other people's rights and truthful, in any case, no responsibility for the content of the messages themselves cannot be attributed to the center. 

17) Communications and complaints
Pursuant to art. 12 of Legislative Decree 70/03, the supplier informs the buyer that each order sent is kept in digital form on the server where the site lies according to criteria of confidentiality and safety. 

18) Communications and complaints
Written communications directed to the supplier and any complaints will be considered valid only where sent to the address Harris Shoes 1913 s.r.l.via G.Falcone 4, 50054 Fucecchio (FI), or transmit via fax to n. +39 0571242726, or sent by e-mail to the address e-commerce@calzoleriaharris.it. The buyer indicates his residence and domicile in the registration form, the telephone number or e -mail address to which the supplier communication is sent. 

19) Composition of disputes and applicable law
All the disputes born from this contract if the parties intend to make the ordinary judicial authority, the competent forum is that of the place of residence of the buyer.
This contract is regulated by Italian law. 

20) Duration and effectiveness of the contractual conditions
The confirmation of the order implies the acceptance of these General Conditions for the buyer.
These conditions may be updated or modified directly with the transcription of the new rule on this site. The modification or update will be valid and effective for the orders that have not yet been digested and for which the web page is not yet displayed and printed, which summarizes the order data. 

Conditions of sale

Guarantees
We guarantee all our customers the maximum tranquility in the purchase process on the site.
For this, if the product received does not satisfy it, it can safely return it, or make a change size in the event that the latter is not suitable.

Rendered and changes
It is possible to request the return or change of size of a product purchased only in the following cases (pursuant to Legislative Decree 206/2005):
- the return must take place within 14 days from the date of the order;
- the product must be intact and not used;
- The product must be returned inside its box.

Following the verification of the existence of the aforementioned conditions, we will be able to send the product in the new size required in return or reimburse the amount (excluding shipping costs).
To start the return/change procedure, it is necessary to send a request to e-commerce@calzoleriaharris.it, we will contact you as soon as possible to provide you with the indications necessary for the procedure. If you have decided to make a return, you will be refunded the amount paid with the exception of shipping costs. If you have decided to make a change size, the new product will be sent to you at our expense. In any case, the transport costs for the return of the product originally purchased are borne by the customer.

NOTE: gearbox requests will not be accepted that do not refer to the only size gearbox and no changes in items will be accepted without the procedure indicated above has been previously followed.